Moving in New York ….
Consumer Moving Information
If you are moving within New York State, here are some helpful tips when choosing a mover…
- Select your mover with care. Make sure the carrier is licensed by the Commissioner of Transportation. For verification call (518) 457-6512, or e-mail at firstname.lastname@example.org. When checking on a mover please provide their exact name, and if available, NYDOT number.
- Get at least three estimates, preferably from the movers doing a physical inspection of your home.
- Insist the mover provide you with a “Summary of Information” booklet, which describes your rights as a shipper.
- Before anything is moved, make sure the mover has given you an “Order for Service” with a dollar amount of how much you will have to pay at delivery in order for the mover to deliver all of you goods.
- Read everything that you sign, and make sure to keep a copy of each document.
- Make an inventory of all your household goods and include the number of boxes and condition of your furniture.
- Make sure you understand the liability of the mover. Have the mover explain his or her liability and how you can purchase additional coverage.
- Schedule your departure and arrival with enough flexibility to allow for possible delays.
- Advise the mover of telephone numbers and/or addresses where you can be reached en route, or at destination.
- File a written claim with the mover for loss and/or damage.
- Use an unlicensed mover.
- Believe that any phone or written estimate given by a mover will be the actual cost of your move.
- Expect the mover to provide free packing supplies such as boxes, cartons and barrels. (Note: Should you hire the mover to provide packing services, then bubble wrap, tape, and similar packing materials are considered “tools of the trade” and are included in the packing fee.)
- Expect the mover to provide services free of charge, such as clean-up services, disconnection and reinstallation of appliances, fixtures, etc…
- Fail to make arrangements to have at the time of delivery, in cash or certified check, the amount shown on the “Order for Service.”
- Sign your name to anything that you haven’t read first and then given your copy of the document.